Computer User Support Specialists
SOC Code: 15-1232
Computer User Support Specialistss oversee the daily performance of computer systems. This career typically requires medium preparation (1-2 years). With an AI-proof score of 83.8/100, this role has high resilience to automation. Key skills include Speaking, Speaking, Active Listening.
AI-Proof Score: 83.8 — Very High
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Median Salary
$60,340
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Job Growth
-3.7%
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Training Time
Medium preparation (1-2 years)
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Job Zone
Zone 3 / 5
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Training Cost
~$15,000
Key Skills
- •Speaking
- •Active Listening
- •Reading Comprehension
- •Critical Thinking
- •Complex Problem Solving
- •Instructing
Common Tasks
- ✓Oversee the daily performance of computer systems.
- ✓Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- ✓Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- ✓Answer user inquiries regarding computer software or hardware operation to resolve problems.
- ✓Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation