Waiters and Waitresses

SOC Code: 35-3031

Waiters and Waitressess collect payments from customers. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 82.7/100, this role has high resilience to automation. Key skills include Service Orientation, Active Listening, Speaking.

AI-Proof Score: 82.7Very High
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Median Salary

$33,760

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Job Growth

-0.7%

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Training Time

Moderate-term on-the-job training (months to 1 year)

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Job Zone

Zone 2 / 5

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Training Cost

~$5,000

Key Skills

  • Service Orientation
  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Coordination
  • Monitoring
  • Critical Thinking
  • Persuasion

Common Tasks

  • Collect payments from customers.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
  • Take orders from patrons for food or beverages.

Why AI-Proof?

  • Requires hands-on physical presence and dexterity
  • Demands human empathy, judgment, and trust
  • Operates in unpredictable, variable environments
  • Social and regulatory barriers to full automation