Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

SOC Code: 35-9031

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shops provide guests with menus. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 90.6/100, this role has high resilience to automation. Key skills include Active Listening, Service Orientation, Speaking.

AI-Proof Score: 90.6Very High
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Median Salary

$30,380

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Job Growth

-1.5%

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Training Time

Moderate-term on-the-job training (months to 1 year)

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Job Zone

Zone 2 / 5

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Training Cost

~$5,000

Key Skills

  • Active Listening
  • Service Orientation
  • Speaking
  • Social Perceptiveness
  • Coordination
  • Monitoring
  • Reading Comprehension

Common Tasks

  • Provide guests with menus.
  • Greet guests and seat them at tables or in waiting areas.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Why AI-Proof?

  • Requires hands-on physical presence and dexterity
  • Demands human empathy, judgment, and trust
  • Operates in unpredictable, variable environments
  • Social and regulatory barriers to full automation
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop — AI-Proof Careers