Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
SOC Code: 35-9031
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shops provide guests with menus. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 90.6/100, this role has high resilience to automation. Key skills include Active Listening, Service Orientation, Speaking.
AI-Proof Score: 90.6 — Very High
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Median Salary
$30,380
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Job Growth
-1.5%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Active Listening
- •Service Orientation
- •Speaking
- •Social Perceptiveness
- •Coordination
- •Monitoring
- •Reading Comprehension
Common Tasks
- ✓Provide guests with menus.
- ✓Greet guests and seat them at tables or in waiting areas.
- ✓Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- ✓Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- ✓Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation