Bill and Account Collectors
SOC Code: 43-3011
Bill and Account Collectorss record information about financial status of customers and status of collection efforts. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 69.8/100, this role has moderate resilience to automation. Key skills include Active Listening, Speaking, Reading Comprehension.
AI-Proof Score: 69.8 — High
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Median Salary
$46,040
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Job Growth
-10.5%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Active Listening
- •Speaking
- •Reading Comprehension
- •Persuasion
- •Critical Thinking
- •Social Perceptiveness
- •Writing
Common Tasks
- ✓Record information about financial status of customers and status of collection efforts.
- ✓Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- ✓Locate and monitor overdue accounts, using computers and a variety of automated systems.
- ✓Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- ✓Advise customers of necessary actions and strategies for debt repayment.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation