Correspondence Clerks
SOC Code: 43-4021
Correspondence Clerkss maintain files and control records to show correspondence activities. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 65.7/100, this role has moderate resilience to automation. Key skills include Writing, Writing, Reading Comprehension.
AI-Proof Score: 65.7 — High
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Median Salary
$46,740
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Job Growth
-5.6%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Writing
- •Reading Comprehension
- •Active Listening
- •Critical Thinking
- •Speaking
Common Tasks
- ✓Maintain files and control records to show correspondence activities.
- ✓Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- ✓Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
- ✓Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- ✓Compile data from records to prepare periodic reports.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation