Hotel, Motel, and Resort Desk Clerks

SOC Code: 43-4081

Hotel, Motel, and Resort Desk Clerkss greet, register, and assign rooms to guests of hotels or motels. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 75.5/100, this role has high resilience to automation. Key skills include Speaking, Social Perceptiveness, Service Orientation.

AI-Proof Score: 75.5High
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Median Salary

$34,270

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Job Growth

3.7%

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Training Time

Moderate-term on-the-job training (months to 1 year)

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Job Zone

Zone 2 / 5

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Training Cost

~$5,000

Key Skills

  • Speaking
  • Social Perceptiveness
  • Service Orientation
  • Reading Comprehension
  • Critical Thinking
  • Active Listening
  • Coordination

Common Tasks

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.

Why AI-Proof?

  • Requires hands-on physical presence and dexterity
  • Demands human empathy, judgment, and trust
  • Operates in unpredictable, variable environments
  • Social and regulatory barriers to full automation