Reservation and Transportation Ticket Agents and Travel Clerks
SOC Code: 43-4181
Reservation and Transportation Ticket Agents and Travel Clerkss examine passenger documentation to determine destinations and to assign boarding passes. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 57.9/100, this role has moderate resilience to automation. Key skills include Speaking, Active Listening, Active Listening.
AI-Proof Score: 57.9 — Moderate
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Median Salary
$41,460
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Job Growth
2.8%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Speaking
- •Active Listening
- •Service Orientation
- •Social Perceptiveness
- •Critical Thinking
- •Reading Comprehension
Common Tasks
- ✓Examine passenger documentation to determine destinations and to assign boarding passes.
- ✓Trace lost, delayed, or misdirected baggage for customers.
- ✓Check baggage and cargo and direct passengers to designated locations for loading.
- ✓Provide boarding or disembarking assistance to passengers needing special assistance.
- ✓Confer with customers to determine their service requirements and travel preferences.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation