Dispatchers, Except Police, Fire, and Ambulance
SOC Code: 43-5032
Dispatchers, Except Police, Fire, and Ambulances schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 71.9/100, this role has high resilience to automation. Key skills include Active Listening, Speaking, Monitoring.
AI-Proof Score: 71.9 — High
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Median Salary
$48,880
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Job Growth
-0.9%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Active Listening
- •Speaking
- •Monitoring
- •Coordination
- •Reading Comprehension
- •Critical Thinking
- •Time Management
Common Tasks
- ✓Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- ✓Prepare daily work and run schedules.
- ✓Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- ✓Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- ✓Receive or prepare work orders.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation