Medical Secretaries and Administrative Assistants
SOC Code: 43-6013
Medical Secretaries and Administrative Assistantss answer telephones and direct calls to appropriate staff. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 73.8/100, this role has high resilience to automation. Key skills include Speaking, Active Listening, Speaking.
AI-Proof Score: 73.8 — High
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Median Salary
$44,640
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Job Growth
4.2%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Speaking
- •Active Listening
- •Service Orientation
- •Reading Comprehension
- •Writing
- •Critical Thinking
Common Tasks
- ✓Answer telephones and direct calls to appropriate staff.
- ✓Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- ✓Complete insurance or other claim forms.
- ✓Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- ✓Transmit correspondence or medical records by mail, e-mail, or fax.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation