Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
SOC Code: 43-6014
Secretaries and Administrative Assistants, Except Legal, Medical, and Executives answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 79.2/100, this role has high resilience to automation. Key skills include Speaking, Active Listening, Reading Comprehension.
AI-Proof Score: 79.2 — High
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Median Salary
$46,290
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Job Growth
-1.6%
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Training Time
Moderate-term on-the-job training (months to 1 year)
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Job Zone
Zone 2 / 5
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Training Cost
~$5,000
Key Skills
- •Speaking
- •Active Listening
- •Reading Comprehension
- •Writing
- •Critical Thinking
- •Service Orientation
Common Tasks
- ✓Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- ✓Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- ✓Create, maintain, and enter information into databases.
- ✓Use computers for various applications, such as database management or word processing.
- ✓Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Training & Resources
Why AI-Proof?
- ✅Requires hands-on physical presence and dexterity
- ✅Demands human empathy, judgment, and trust
- ✅Operates in unpredictable, variable environments
- ✅Social and regulatory barriers to full automation