Insurance Claims and Policy Processing Clerks

SOC Code: 43-9041

Insurance Claims and Policy Processing Clerkss prepare insurance claim forms or related documents, and review them for completeness. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 65.4/100, this role has moderate resilience to automation. Key skills include Reading Comprehension, Reading Comprehension, Active Listening.

AI-Proof Score: 65.4 — High
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Median Salary

$48,450

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Job Growth

-3.7%

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Training Time

Moderate-term on-the-job training (months to 1 year)

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Job Zone

Zone 2 / 5

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Training Cost

~$5,000

Key Skills

  • •Reading Comprehension
  • •Active Listening
  • •Time Management
  • •Critical Thinking
  • •Speaking
  • •Service Orientation

Common Tasks

  • ✓Prepare insurance claim forms or related documents, and review them for completeness.
  • ✓Calculate amount of claim.
  • ✓Post or attach information to claim file.
  • ✓Transmit claims for payment or further investigation.
  • ✓Contact insured or other involved persons to obtain missing information.

Why AI-Proof?

  • ✅Requires hands-on physical presence and dexterity
  • ✅Demands human empathy, judgment, and trust
  • ✅Operates in unpredictable, variable environments
  • ✅Social and regulatory barriers to full automation