Insurance Claims and Policy Processing Clerks

SOC Code: 43-9041

Insurance Claims and Policy Processing Clerkss prepare insurance claim forms or related documents, and review them for completeness. This career typically requires moderate-term on-the-job training (months to 1 year). With an AI-proof score of 65.4/100, this role has moderate resilience to automation. Key skills include Reading Comprehension, Reading Comprehension, Active Listening.

AI-Proof Score: 65.4High
💰

Median Salary

$48,450

📈

Job Growth

-3.7%

⏱️

Training Time

Moderate-term on-the-job training (months to 1 year)

🎓

Job Zone

Zone 2 / 5

💵

Training Cost

~$5,000

Key Skills

  • Reading Comprehension
  • Active Listening
  • Time Management
  • Critical Thinking
  • Speaking
  • Service Orientation

Common Tasks

  • Prepare insurance claim forms or related documents, and review them for completeness.
  • Calculate amount of claim.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.

Why AI-Proof?

  • Requires hands-on physical presence and dexterity
  • Demands human empathy, judgment, and trust
  • Operates in unpredictable, variable environments
  • Social and regulatory barriers to full automation